Return Policy

  • Return Window:
    • You have 14 days from the date of purchase to return an item for a full refund.
    • Items must be returned in new, resalable condition.
    • Items must be returned with all original packaging and accessories.
  • Return Process:
    • To return an item, please email us at support@ultrathigs.in
    • In your email, please include the following information:
      • Your order number
      • The reason for the return
      • Photos or videos of the item, if applicable
    • We will send you a return label.
    • Once we receive your returned item, we will process your refund within 4-7 business days.

Refunds: * Refunds will be processed in the same form of payment that was used to make the purchase. * Refunds will be processed within 7-10 business days of receiving the returned item.

Damaged Items: * If you receive a damaged item, please contact us immediately. * We will send you a replacement item or issue a refund.

Return Requirements:

  • Proof of purchase
  • Original packaging
  • All accessories
  • Item must be in new, resalable condition

Contact Us:

  • If you have any questions about our return policy, please contact us at support@ultrathings.in

Return Policy Timing:

  • All returns must be processed within 14 days of the date of delivery.
  • Returns received after 14 days will not be accepted.
  • All returns must be shipped during regular business hours (Monday-Friday, 9am-5pm IST).
  • Returns received after regular business hours will be processed the following business day.

International Returns:

  • International returns are accepted.
  • International returns will be subject to additional shipping charges.
  • Please contact us for more information about international returns.

Return Cost

Returns are free customers don’t have to pay for anything.