Return Policy
- Return Window:
- You have 14 days from the date of purchase to return an item for a full refund.
- Items must be returned in new, resalable condition.
- Items must be returned with all original packaging and accessories.
- Return Process:
- To return an item, please email us at support@ultrathigs.in
- In your email, please include the following information:
- Your order number
- The reason for the return
- Photos or videos of the item, if applicable
- We will send you a return label.
- Once we receive your returned item, we will process your refund within 4-7 business days.
Refunds: * Refunds will be processed in the same form of payment that was used to make the purchase. * Refunds will be processed within 7-10 business days of receiving the returned item.
Damaged Items: * If you receive a damaged item, please contact us immediately. * We will send you a replacement item or issue a refund.
Return Requirements:
- Proof of purchase
- Original packaging
- All accessories
- Item must be in new, resalable condition
Contact Us:
- If you have any questions about our return policy, please contact us at support@ultrathings.in
Return Policy Timing:
- All returns must be processed within 14 days of the date of delivery.
- Returns received after 14 days will not be accepted.
- All returns must be shipped during regular business hours (Monday-Friday, 9am-5pm IST).
- Returns received after regular business hours will be processed the following business day.
International Returns:
- International returns are accepted.
- International returns will be subject to additional shipping charges.
- Please contact us for more information about international returns.
Return Cost
Returns are free customers don’t have to pay for anything.